Instructional Designer. Enablement Operations.
And more.
Hi! I’m a dynamic and well-rounded Instructional Designer, with experience:
Authoring e-learning, documentation, videos, and ILT trainings. I especially ❤️ bending the limits of Articulate Rise.
Doing my own qualitative and quantitative data analysis. I 🧡 VLOOKUPs and pivot tables.
Evaluating and overseeing tools for learning - especially CMSes and LMSes. I 💛 strategizing about tooling.
Hi, I’m Lauren.
Working in tech: 10+ years
Companies I’ve worked at: Twilio, Asana, Grafana
My first “training” job: As a peer writing tutor in college, I would mentor fellow students’ essays and papers.
Enablement program I’m most proud of: At Twilio, I designed an all-hands support program where employees in engineering would learn how to do tech support for a day, building empathy and solving customer issues. I solely conceived of and single-handedly ran this program for a year. Ended up speaking at conferences and winning a company-wide award for this program.
My varied background: I’ve worked as an editor, marketer, support rep, and product manager - all before finding my way to where I am now. I love combo’ing my Art degree and my technical skills skills into jobs that are both creative and analytical.
Outside of work: I voraciously read modern feminist mid-fantasy novels (I’m picky) and try to calm my very excited puppy.